Advantages and BenefitsPractical

What benefits do customers receive?

Learn about practical benefits such as trial periods, account options, subscription terms, referral rewards, and customer support.

3 min readupdated on 2026-07-27
01

Learn more first, then decide whether to use it long-term

To receive a free trial, please contact customer service. The trial will be issued after customer service reviews your eligibility based on current criteria. The trial uses the customer’s own exchange account and funds, and no subscription fees or profit-sharing charges are applied during this period; the specific duration is subject to the actual issuance record in the customer’s account.

02

Two account modes to choose from

In Individual Account Mode, funds remain in the client’s own exchange account, and the platform does not require withdrawal permissions; Integrated Account Mode has no subscription fee, is managed via client-isolated ledgers, and commissions are distributed according to the rules only on positive net returns after settlement and reconciliation.

03

Subscription periods will not be overwritten by repeat purchases.

Personal account plans do not renew automatically; customers must purchase them proactively as needed. When you purchase a plan again, the new term will be added to the end of the current term, ensuring that any unused time is not wasted. Actual plans and prices are subject to the purchase page.

04

Recommendations and Support

Customers can share referral links to earn Tier 1 or Tier 2 referral rewards upon meeting the official settlement rules. Support is available via online customer service, Telegram, and WhatsApp during use; there is no need to submit issues via email.

05

The value of an asset depends on whether it is truly suitable for the current stage.

Customers new to the platform can first familiarize themselves with the products through the Learning Center, then contact customer service to learn about the trial. Customers who already have an exchange account and wish to keep their funds in their own name can use a personal account; customers who wish to minimize API configuration and exchange operations can choose an integrated account based on the actual availability indicated on the page.

Subscriptions, trials, referral rewards, and customer support address different issues. Trials are for familiarizing yourself with the service; subscriptions provide access to a personal account for a specified period; referral rewards are earned from legitimate business transactions that meet the rules; and customer support is for resolving account and usage issues. These cannot be used interchangeably, nor can you assume they are active based solely on promotional pages.

06

After reading this, what should customers be able to do?

Truly understanding a knowledge article isn’t about memorizing a few terms, but about being able to make the right decisions based on actual page content and account status. Use the checklist below to verify whether you’ve grasped the key points.

  • Confirm your account type and current plan before purchasing.
  • Trial eligibility and duration are subject to account records.
  • Referrals do not automatically result in immediate rewards.
  • If you need assistance, use only the official channels listed on the website.
07

Frequently Asked Questions

These questions are directly related to the content of this article. Answers are based on current platform rules and actual operational standards; however, when it comes to packages, percentages, the scope of available features, or account status, the information displayed on the customer dashboard and official statements shall prevail.

  • Can I try it out before deciding whether to purchase? | You can contact customer service to apply for a free trial, which will be granted after customer service reviews your eligibility. The trial uses the customer’s own exchange funds and does not incur subscription fees or profit-sharing charges; the specific duration is subject to the actual issuance record in the customer’s account.
  • Will the subscription automatically renew or be refunded? | It will not automatically renew, and no refunds are offered for subscriptions. Each successful purchase adds the corresponding number of days to the current remaining validity period; it does not overwrite the existing period.
  • Why haven’t I received a reward even though I’ve referred a customer who has already registered? | Registration itself does not directly result in a reward. Rewards must stem from business results that comply with the rules and have been confirmed, settled, and reconciled; trial accounts, unrealized gains, pending commission payments, or irregular invoices will not be paid out in advance.
Trial eligibility, reward amounts, and the specific scope of available features are subject to the actual status of the customer’s account and the official rules.
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