OQIRON
Before Getting Started
Confirm that the account mode, service eligibility, risk assessment, funds, and API status are all normal. The fact that the page allows you to click “Start” does not mean the system will bypass the backend security checks.
Pause or Stop
Stopping the bot is not simply a matter of closing a process. The system needs to process pending orders, protective orders, open positions, trade settlement, and final reconciliation; the page may display “Processing…” until the safe shutdown is complete.
Manual Customer Intervention
If a customer manually closes, modifies, or cancels a bot-protected order on an exchange, the affected position may be transferred to the customer’s control. The bot will not continue to modify that position while the situation remains unclear, until the system completes the order attribution and status verification.
A complete transaction should proceed from preparation through to confirmation.
Before starting, verify your service eligibility, complete the risk assessment, connect your account, and ensure you have available funds. After starting, monitor the status first; do not repeatedly click to force the system to generate orders immediately. When stopping, wait for the system to process pending orders, open positions, protective measures, and order settlement until the page confirms completion.
If a customer decides to manually manage their positions on an exchange, they should first understand that this will alter order attribution and system control. After completing manual operations, do not assume that the bot has automatically recognized all changes; instead, return to the customer dashboard to check the status and wait for a re-verification.
After reading this, what should customers be able to do?
Truly understanding a knowledge article isn’t about memorizing a few terms, but about being able to make the right decisions based on actual page content and account status. Use the checklist below to verify whether you’ve grasped the key points.
- Click the Start button only once and wait for the actual results.
- Do not arbitrarily modify the exchange position mode while the system is running.
- Do not restart or delete the API while processing is in progress.
- Check position ownership and bot status after manual intervention
Frequently Asked Questions
These questions are directly related to the content of this article. Answers are based on current platform rules and actual operational standards; however, when it comes to packages, percentages, the scope of available features, or account status, the information displayed on the customer dashboard and official statements shall prevail.
- Why Won’t the Bot Start? | Common causes include invalid service eligibility, an incomplete risk assessment, failed API or account mode checks, insufficient funds, reconciliation discrepancies, or the system implementing security measures. Please address the issue based on the actual cause displayed on the page.
- Why does it still show “Processing” after stopping the bot? | The system needs to securely process pending orders, protective orders, open positions, trade settlement, and final reconciliation. Only after these steps are completed can the bot confirm that it has stopped.
- Can I manually adjust the bot’s positions on the exchange? | Yes, but manually closing, modifying, or canceling protective orders may cause the affected positions to fall under customer control. To avoid conflicts, please do not allow the bot and a user to manage the same position simultaneously.